Domestic Abuse

If you're in danger, call 999 and try to speak to the operator if you can, even by whispering. You may also be asked to cough or tap the keys on your phone to answer questions. 

Call 999 from a mobile

If you don't speak or answer questions, press 55 or tap when prompted and your call will be transferred to the police. 

The police will usually be able to find your location.

If you don't press 55 or respond, your call could be ended.

Call 999 from a landline

If you don't speak or answer questions and the operator can only hear background noise, they'll transfer your call to the police. 

If you replace the handset, the landline may remain connected for 45 seconds in case you pick it up again.

Calling 999 from a landline automatically gives the police information about your location.

Silent 999 Call - Cheshire Police Website

In an emergency situation, you need help fast.
The Relay UK service lets deaf, hard of hearing, or speech-impaired people in the UK alert police, ambulance, fire, or coastguard services by either calling via a relay assistant or texting a message to 999 using our emergencySMS service.

For more information visit:

Relay UK - website

YouTube video by: 'BT Business'

LiveWell Cheshire West and Chester is a free public health initiative run by the local council.

Please use the link below for accessing domestic abuse support.

Domestic Abuse - LiveWell

The domestic abuse intervention and prevention service (DAIPS) offer a confidential service for male and female victims. This is for anyone aged 16 years and over.

Domestic Abuse Intervention and Prevention Service - Webpage

If you are a woman or man living in fear of your partner or family member remember:

• you are not to blame
• you are not alone
• you can get help
• you are already a survivor
• you can get your life back

Remember you cannot change the person who is hurting you but you can take steps to make you and your children safer.

For more information to help keep you and your family safe visit:

Be Safe - Webpage

Cheshire is opening the door on unhealthy relationships
Are you, or someone you know, in a relationship that doesn’t feel quite right?
Is one person in the relationship controlling, manipulative, abusive, or violent?
If so, this is an unhealthy relationship and is defined as domestic abuse.

For more information and support visit:

Open the Door - Website

SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.

For more information visit:

SafeLives - website

Women’s Aid is the national charity working to end domestic abuse against women and children. As a federation we provide life-saving services across England while building a future where domestic abuse is not tolerated.

For more information and support visit:

Woman's Aid - website

The Helpline for male victims of domestic abuse.

For more information and support visit:

Men's Advice Line - Website

YouTube video by: 'Respect Men's Advice Line'

The Galop team has decades of experience in supporting LGBT+ people who are victims of domestic abuse, sexual violence, hate crime, so-called conversion therapies, honour-based abuse, forced marriage, and other forms of abuse.

For more information and support visit:

Galop - Website

Anyone can experience domestic abuse. You don’t have to accept it.

For more information and support visit:

The Deaf Health Charity - Website

YouTube video by: 'The Deaf Health Charity'

Karma Nivana was established in 1993 as the first specialist charity for victims and survivors and are committed to ending Honour Based Abuse in the UK.

For more information and support visit:

Karma Nivana - Website

You have the right to choose who you marry, when you marry or if you marry at all.

Forced marriage is when you face physical pressure to marry (for example, threats, physical violence or sexual violence) or emotional and psychological pressure (for example, if you’re made to feel like you’re bringing shame on your family).

If you’re under 18 any marriage is considered a forced marriage, even if there is no physical or emotional pressure involved.

For more information and support visit:

Forced Marriage Unit - GOV Webpage

Family life can be tough. Family Lives provides targeted early intervention and crisis support to families.

You can access live chat online service for support. 

For more information and support visit:

Family Lives - Website

Sometimes you can find yourself in a situation that isn’t safe or that makes you feel uncomfortable. In premises that operate Ask for Angela, you can discreetly ask for help from a member of staff if this happens.

For more information visit:

Ask For Angela - Website

YouTube video by 'National Pubwatch'